By the looks of it, I am not the first. FitTrack Health is the app that brings two of our best selling products together FitTrack’s Dara smart scale: the most accurate BIA scale; and Atria: our easy-to-use smartwatch and fitness tracker. It's up to the owner of the third-party app to implement or update features for their app. Meet our support team. We were asked to reset and calibrate again which we felt was extremely odd given it is only new. Henry J Taylor. Only the latest review will count in the company's TrustScore. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We are New England’s premier source for state of the art, high quality and dependable fitness equipment. Customer service representatives are friendly and responsive. Don't waste your time sending emails as they don't answer them. The ultimate fitness tracking app to help you understand your body and health like never before. They don’t deliver goods you’ve paid for and send you rude emails making out you’re at fault for the issues that THEY are experiencing. Understand your body better with a smart scale that automatically tracks weight, body fat, BMI and lean mass and shows your trends over time. Wasn't clear on what it was called so it took another call and an email to get the exact name of the app. Go to articles Load more topics. Fingerhut Credit Accounts are issued by WebBank, Member FDIC. I ordered a scale on Nov 28 and have not seen any tracking info yet. Called a couple times and waited for more than 40 mins both times. FitTrack Brand Page. Delivery delays and extremely poor customer service response The 1-3 delivery dates provided by this company on the order confirmation is not remotely accurate. Its taken them longer to resolve! Their support is a nightmare, the watch is average tech because the HR is always wrong. As a matter of policy, BBB does not endorse any product, service or business. At this point, I just want our money back for the watches. The customer service at Fit Track is abhorrent. Unbelievable poor service. Even you can't deliver, the least thing you do is to refund your customer or to give clear information. FitTrack Customer Service. Any facial hair, hair getting anywhere under the mask seal, temple hair too far forward, sunken temples or facial scarring, protrusions or blemishes, having the mask too loose or too tight, can all be reason enough to … Introducing the most accurate Wi-Fi smart scale. Nowhere on the website does it detail where they will be sent from or that they will be liable for duties and taxes- and at the point I ordered them they wouldn’t have been. I would like a refund. Its been nearly 2 months since purchased and they’ve never worked. About FitTrack. I ordered a scale on Nov 28 and have not seen any tracking info yet. Contact. They answer every question that arises until the client is resolved, so it values the best bathroom scale that works on carpet! ... Best Sellers Prime New Releases Gift Ideas Deals Store Customer Service Electronics Home Books Computers Gift Cards Coupons Toys & Games Health & Household Fashion Computer & Video Games Automotive Sell Grocery Sports & Outdoors Beauty & Personal Care Kindle Books Home … Customer Sentiments. The the app that gets you started (FitTrack Health, I believe), but then, to pair the stuff with the tracker, you need … No reason given. Frauds that overspend on Marketing. Great product for the price. FitTrack Customer Service. I brought it as a X'mas gift for a family member. Absolute scam. The new tracking information shows the watches having been despatched in France. Contact. I simply hope I can prevent other people from getting involved with a company that has a very cheap product and do not have any respect for customers.By the way, I also have the scale and it varies from 1 to 3 pounds depending how you stand on it. Homepage : https://getfittrack.io/ Safety Precautions When Using the FitTrack Smart Scales The fact I've never reviewed anything online and I'm taking the time to do this is a statement of how bad my experience with Fittrack has been. Great product, arrived within 4 days and really easy to use. I purchased a fit tracker watch during the start of January and started to assume it wasn't going to arrive until waiting patiently of almost 4 weeks it arrives I'm pleased with what I got however the customer services is slow. @zuwhan Welcome to the Fitbit Community.Thanks for sharing that you contacted FitTrack customer service. I emailed customer service on January 23rd asking for shipment details. Called a couple times and waited for more than 40 mins both times. Be the judge:1. BBB remains operational and focused on serving our business community. FitTrack Gold provides comprehensive data management while continuing to support stand-alone operation of the Quantifit. Ordered two scales in December. **they said to check the tracking as there is a delay, so I waited another week, going round in circles with trying to tell them the tracking had read the same for all of this time. I paid for the scale and watch combo and on January 23rd I recover only the scale. Having been waiting for the product for over 3 weeks now it’s difficult for me to write a good review. Avoid, there are companies more deserving of your money out there. This is a terrible experience! Whether you have a specific question about our Scale, would like to follow up on an order, or just want to let us know how we did, we're here to help. Miri. lolololololI should be mad, but It will not help. I never got tracking but was told it shipped. I receive the watch one week later.I could not recharge the watch, I had to jiggle it on the charger for 3 to 5 min to get it to work. no Fitbit SDK), then … lolololol.I even offer to return the product on my dime so they can check it out themselves and apply the refund as they see fit. When I tracked the watches using the info in the order confirmation it showed the package had been despatched. It is now January 27th. I ordered on the 19th April, nearly 2 months down the line I have no idea whether or not this will be delivered as you get a bounce back whenever … BBB reports on known marketplace practices. Created in 2016, FitTrack is a body Smart Scale that has the ability to track a person’s weight, BMI and body fat. Everyone that has rated 5 stars is definitely a bot or in on the scam. This is a scam it seems for Attorney General consideration. It's the ultimate scale to keep you in track with your fitness, health or weight loss goals. Its a great product, very stylish and nicely fits everywhere whether it be your bathroom, car, office, gym bag, luggage and much more along with the one of the worlds best customer service. 3 weeks and no items. Read more. Oups, past 30 days... no more returns or any kind of product warranty. Has really motivated me. Mireille. When I ordered the watches over a month ago this wouldn’t have been a problem.
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